APPENDIX 13 : Categorization of Transfer Problems

Question: “Are there any specific problems with transferring between different transit modes which restrict your choice of employment or job search?”
 

Category

90 Responses

Misc.

Have to make advance trips

Misc.

Can make mistakes

Poor signage

Can't read directions

Poor signage

Can't read signs

Poor signage

Conflicting information

Poor signage

Hard to read BART signs

Poor signage

Lack of signs

Poor signage

Poor signage

Problems with identity or spatial information

Absence of landmarks

Problems with identity or spatial information

Being able to determine bus stops

Problems with identity or spatial information

Being able to determine buses

Problems with identity or spatial information

Can't find buses in terminal

Problems with identity or spatial information

Don't know ID of bus or BART

Problems with identity or spatial information

Don't know where modes are

Problems with identity or spatial information

Don't know where stations are

Problems with identity or spatial information

Don't know where stops are

Problems with identity or spatial information

Don't know where stops are

Problems with identity or spatial information

Don't know where stops are

Problems with identity or spatial information

Don't know where to find transit points

Problems with identity or spatial information

Don't know where transfer points are

Problems with identity or spatial information

Drivers don't call stops

Problems with identity or spatial information

Fear of learning new routes

Problems with identity or spatial information

Finding a bus stop

Problems with identity or spatial information

Finding bus #'s

Problems with identity or spatial information

Finding bus stop

Problems with identity or spatial information

Finding bus stops

Problems with identity or spatial information

Finding entrance gate

Problems with identity or spatial information

Finding fare gate

Problems with identity or spatial information

Finding stations

Problems with identity or spatial information

Finding ticker machine

Problems with identity or spatial information

Finding transfer points

Problems with identity or spatial information

Finding transportation points

Problems with identity or spatial information

Finding where to get off & on

Problems with identity or spatial information

Hard to find bus stop

Problems with identity or spatial information

Hard to find doors

Problems with identity or spatial information

Hard to find traffic signals

Problems with identity or spatial information

Hard to find transfer points

Problems with identity or spatial information

Hard to get help

Problems with identity or spatial information

Hard to get info on  street block #

Problems with identity or spatial information

Hard to get info on buildings

Problems with identity or spatial information

Hard to get info on stops

Problems with identity or spatial information

Hard to get info on crossing

Problems with identity or spatial information

Hard to learn in a new city

Problems with identity or spatial information

Hard to make connections

Problems with identity or spatial information

Hard to make transfers

Problems with identity or spatial information

Hard to transfer

Problems with identity or spatial information

Have to know many time schedules

Problems with identity or spatial information

Have to learn many systems

Problems with identity or spatial information

Knowing which bus to take

Problems with identity or spatial information

Lack of info

Problems with identity or spatial information

Lack of info

Problems with identity or spatial information

Lack of info

Problems with identity or spatial information

Locating where to go

Problems with identity or spatial information

Many calls needed

Problems with identity or spatial information

Need training for new places

Problems with identity or spatial information

No human assistance

Problems with identity or spatial information

No one to learn from

Problems with identity or spatial information

Not always clear how to transfer unassisted

Problems with identity or spatial information

Requires research and preplanning

Problems with identity or spatial information

Tough to cross new streets

Problems with identity or spatial information

Transfer points are hard to find

Problems with identity or spatial information

Transfers to buses and BART

Problems with identity or spatial information

Use 3 modes for work

Safety problems

Bus transfer points not safe

Safety problems

Dangerous street crossings

System problems

Bad connection times

System problems

Connection time problems

System problems

Have to pay for paratransit

System problems

Infrequent bus routes

System problems

Limited service

System problems

Limited service

System problems

Long wait

System problems

Long waits

System problems

Long walks

System problems

Many calls needed

System problems

Miss vehicles at transfers

System problems

Need taxis

System problems

No unified transit information

System problems

No unified, pass

System problems

Not efficient

System problems

Some towns don't have transit

System problems

Stations not accessible

System problems

Stations not built alike

System problems

Stations not standardized

System problems

Terminals are a nightmare

System problems

Time constraints

System problems

Time problems

System problems

Too many modes

System problems

Weather problems

 

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