SPATIAL KNOWLEDGE ACQUISITION AND THE BLIND: THE EFFECT OF ENVIRONMENTAL AUDITORY CUES ON SPATIAL AWARENESS
James R. Marston
Department of Geography
University of California
Santa Barbara
Santa Barbara, CA
U.S.A.93101
Tel: +1 805-893-7274 Email: marstonj@geog.ucsn.edu
Abstract: This paper reports on an experiment that
used auditory cues (Talking Signs® Remote Infrared Audible Signage)
to increase environmental awareness in a multi-modal urban transit
station. One group of participants used
their regular methods of orientation and travel while the others used the
additional auditory cues. Two types of
tests were conducted to measure spatial knowledge acquisition. Participants were given two opportunities to
make a shortcut, if they were aware of its presence. In both instances, those that used the auditory cues were vastly
superior in their ability to make distance-saving shortcuts. In addition, a set of spatial relationship
questions was examined. Those that used
the auditory cues answered these questions much more accurately than those that
used their regular methods. These
additional auditory cues gave information that is not normally available and it
appears that poor spatial awareness (a major problem of blind navigation) is
the lack of accessible cues, not an inherent cognitive processing flaw of these
individuals.
Keywords: Accessibility, blind, vision-impaired,
spatial knowledge acquit ion, cognitive maps, environmental cues, blind navigation
1. Introduction
The ability of blind people,
especially those born without sight (congenitally blind), to understand spatial
relationships or build an accurate cognitive map is a topic on which there is
little agreement. Some research has shown
that those without sight are not easily able to encode and integrate spatial
relationships (Rieser, Lockman et al. 1980), while other research shows no such effect (Loomis, Klatzky et al. 1993).. The
normative belief is that there is a processing problem when a blind person
deals with spatial thinking. There are
three major theories: deficiency, inefficiency, and difference (Fletcher 1980). For a review
of experiments on this topic, see (Thinus-Blanc and Gaunet 1997)
There is a fourth possibility, that of an amodal
representation (Carreiras and Codina 1992) which postulates that the blind are able to store and process spatial
relationships in a manner similar to the sighted, but that it might take them
longer. Current work has shown that when
performing navigation tasks in a real environment, and with the availability of
cues that are accessible to the user, blind people exhibit little or no
difference from sighted people (Jacobson, Kitchin et al. 1998; Golledge, Blades et
al. 1999; Marston 2002). This paper
reports that with additional auditory cues blind travelers can learn
these necessary spatial relationships very quickly.
A
field test that used Talking Signs® Remote Infrared Audible Signage
(RIAS) in a large urban transit terminal was conducted. The experiment design, methods, and
participants are reported elsewhere (Marston 2002; Marston and Golledge 2003; Marston and
Church In Publication). The ability
to understand the environment when using regular navigation skills and when
using RIAS was tested with a group of blind participants. Twenty of those participants had no useful
vision and, to reduce moise and variance , only those data are reported here.
2. Spatial
Knowledge Revealed by Navigation and Wayfinding Tasks
In
the field test, two of the search and find tasks allowed participants to take
any route they chose to locate the next task destination. From one starting point (cabstand),
participants were told to find the water fountain in the terminal. No additional path information was given. The terminal had side doors facing Townsend
Street that led into the station, and these doors were labeled with RIAS
transmitters (see Figure 1). No mention
had been made of these doors.
Air
currents and crowd noise might have been available as cues for the blind to
enable them to notice or locate the doors to the street. For the 11 blind participants that used
their regular methods first, only three (27%) made the shortcut through the
side doors. The rest retraced the
longer path they had previously taken to the cabstand. In contrast, all nine (100%) of the blind
participants using RIAS on their first trial used the shortcut. Although they had not been looking for the
door, they appear to have learned about it while scanning around during the
previous or current tasks. No formal
data was collected, but the researcher noticed that some participants heard the
side door message while they were looking for Track #2 (in the previous
sub-task) after leaving the track door on the guided walk, or from the outside
while going to the cabstand. It was
also possible to hear the message while starting to retrace the original path
if they were scanning in that direction.
The
second route where a shortcut was possible occurred after participants visited
Track Door #11 at the far end of the terminal (Figure 2). From that door, they were told to go to the
street corner that had first been visited.
Again, no directions were given.
There was a series of doors across from the track doors that led to a
plaza opening up to the street. This is
the kind of situation where, even if a blind person knew there were doors
available, they would not know what was outside the doors, or whether they
could get to the corner without barriers or obstacles in the way. Only two (18%) of the eleven blind
participants without RIAS used the shortcut through the doors leading to the
outside plaza; the others all walked back down the hall in the opposite
direction and went out the main exit that they had learned in the first
task. For the nine blind participants
that used RIAS first, eight (89%) used the door opposite the track door to
directly access the corner. The RIAS
transmitter above the door had the message, “Exit to 4th and King
plaza.” They must have found this
message while scanning around the environment (either while walking to Track
#11 or when starting the trip to the corner). The message giving the direction
and identity of the doors appeared to provide them with enough information to
attempt navigation in a totally new area of the environment (the plaza area).
For
the two shortcut tests, blind people using their regular method on their first
attempt had 22 chances to make a shortcut, and participants were only able to
take full advantage of the potential accessibility in the environment and use
the shortest path five times (23%).
When using RIAS, first time participants had 18 chances to use a shorter
path, and all but one (95%) did so. As
an objective measure of accuracy in navigation, the ability to reduce distance
by making correct (optimal) spatial decisions is fundamental. RIAS demonstrated its ability to save
distance and time for participants in new environments, making it easier to
gain access to more activities.
The
propensity to make shortcuts and the spatial knowledge awareness exhibited here
is a true measure of the utility of their cognitive map information. Being able to make shortcuts shows an
understanding of the object-to-object spatial arrangement and the ability to
make efficient route choices, which is the goal or utility of a good mental
representation of an environment. Many
blind people would rather stay with a known environment than risk obstacles and
barriers in a new environment, thus avoiding apprehension and stress. This inability to access the “best” or
optimal path is a major restriction to access in new environments and limits
independent travel and efficient learning of spatial arrangements. Instead of being taught a new path by a
friend, stranger, or instructor, blind people using RIAS appear to learn an
environment on their own and access the environment in the way that it was designed.
3. Spatial Knowledge Revealed Through Verbal
Statements
Another
way to measure cognitive map knowledge is to examine spatial products revealed
by verbal or written descriptions. A
type of sentence framing technique was used where participants were
asked to give the answers to a series of 20 questions that dealt with both
spatial arrangements and knowledge of the environment. Questions that dealt directly with spatial
relationships between concession stands and the ticket window and with relationships
between amenities in the waiting room area were used. Other questions dealt with the spatial arrangement of the track
doors, information about the traffic lane configuration of the streets they
crossed, names of the streets, and other more general spatial relationships in
the terminal environment. To reduce
variance and increase validity, only the participants who had no useful vision
are examined.
The
spatial questions were asked after five transfer tasks were completed, in the No RIAS and RIAS conditions.
Participants had not been told that any spatial questions would be asked
and so had no way to cognitively prepare for a spatial test. The questions were given in such an order
that no previous question could give the answer to any further question. Of the 20 questions asked of the 11
participants with no useful vision using their regular method (No RIAS)
on the first trial, 44% were answered correctly. In comparison, the nine participants who used RIAS for their
first attempt in the field test got 88% correct. The use of RIAS was highly significant; the difference between
the blind group using their regular method and the group using RIAS was
(p<.0002).
3.1 Frequency Distribution of Spatial Knowledge
Performance
The
frequency distribution of each person’s correct scores between the two groups
was highly skewed in favor of those using RIAS. Figure 3 shows the frequency distribution of each subject’s
correct answers on their first trial, a measure of their spatial awareness.
Figure 3:
Frequency Distribution of Answers to Spatial Questions
3.2 Cognitive Map Knowledge And Spatial
Awareness In A New Environment
Of
the 20 questions, 14 dealt directly with various types of spatial relationships
(Table I), and the next section will discuss these various groups of spatial
questions. It is difficult to use
externalized spatial products to accurately measure the internal cognitive
map. The main interest here is how that
map’s spatial data has real utility for blind travelers, which information is
the hardest to learn without vision, and how these gaps in the cognitive map
can affect independent travel and accessibility.
Spatial
Questions |
Regular Methods |
Using RIAS |
|
Percent
Correct |
|
BUILDING INFORMATION |
|
|
Which
track # did we first start at? |
9 |
78 |
Where
do the doors across from tracks 9-12 lead? |
18 |
78 |
How
many train tracks serve the Caltrain station? |
27 |
100 |
LOCATION OF TRAIN TRACKS |
|
|
Which
tracks are closest to the waiting room? |
27 |
67 |
Which
tracks are closest to the main entrance? |
36 |
67 |
ARRANGEMENT OF TRAIN TRACKS |
|
|
Which
track door # is closest to track door 7? |
45 |
100 |
Which
track door # is closest to track door 6? |
55 |
100 |
ARRANGEMENT OF CONCESSION STANDS |
|
|
What
concession counter is closest to the train area? |
55 |
89 |
Which
concession counter is closest to or across from the ticket window? |
55 |
100 |
Which
concession counter is closest to the front street? |
73 |
89 |
What
concession counter is closest to the Candy counter? |
82 |
100 |
ARRANGEMENT OF AMENITIES |
|
|
What
amenity is furthest from the phone? |
55 |
89 |
What
amenity is closest to the phone? |
55 |
100 |
Which
amenity is closest to the water fountain? |
73 |
89 |
Table
I Spatial Relationship Data
3.2.1 Building Information: These three questions asked about
information that was not directly needed to complete the field test, and the
results show that this information was not learned by most of the regular
method (No RIAS) participants.
Those using RIAS picked up this information quite well, even though it
was not critical to the task and participants were not required to navigate to
those locations. This ability to pick
up information about locations while doing other tasks is often impossible
without sight, unless an active and physical search is undertaken. To be able to learn about the environment
while simply walking through it is what vision allows, and this ability to
easily gather spatial information helps make sighted navigation much more
efficient.
Only
one blind subject answered the hardest question using regular methods of
orientation. Participants were walked
to the beginning location of the test with their eyes closed and started with
their back to the door. There was
little utility in knowing where they started from, and few cues available to
gain this knowledge. With RIAS,
participants got this question right 78% of the time. The next hardest question asked about the doors across from
tracks 9-12 and where they led. Only
two (18%) participants knew the answer without RIAS. Since most of the regular method participants did not even use
these doors (for the shortcut), they probably did not know that the doors even
existed. With RIAS, 78% knew the
correct answer. The other question put
in this Building Information group asked for the total number of tracks at the
station. The highest track door
actually visited was #11 and, without knowledge of the track layout and extent
of the hallway, it was difficult to know the correct answer. For the regular orientation group, three
people (27%) knew there were actually 12 track doors. All participants using RIAS got that question correct.
2.2.2 Location of Train Tracks: Two questions asked about the relationship
between track doors and other locations in the terminal building. Again, this knowledge was relevant but not
critical for the navigation task. The
higher scores with RIAS show that the use of auditory cues gave better spatial
knowledge of the environment. It is
quite difficult for blind people to get enough distal cues to understand the
relationships between locations in a large open space. With no visual cues to spatial arrangements,
blind travelers must often go to a wall and search along it until they find a
location. Later, they might be at the
opposite wall to find other locations.
If the open space between these two locations is an area that is too
large to comprehend without vision, they might have little or no knowledge of
the spatial relationship between the two locations. The two locations might even be directly across from each other,
but this knowledge can be hard or impossible to acquire, at least without a
great deal of physical activity.
Of
those using their regular orientation skills of navigation (No RIAS), only
three (27%) knew which tracks were across from the waiting room, and four (36%)
knew which tracks were closest to the main entrance hallway. When using RIAS, participants got both of
those questions right 67% of the time.
2.2.3 Arrangement of Train Tracks: Figure 1 shows the twelve tracks serving the
Caltrain terminal. Tracks 1 and 2 are
separated by a wide concrete shared boarding platform, and this pattern is
repeated up to the final shared boarding platform for tracks 11 and 12. There are two sets of double doors that open
from the terminal onto each shared platform.
Thus, doors for track 1 and track 2 are directly next to each other,
while track 3 is quite a distance away next to the door for track 4). The spatial arrangement of the doors and
tracks is not easily discernable without sight. Two questions were asked to determine if the participants had
learned the spatial arrangement of the track layout. The two questions asked participants to state which track door #
was closest to another.
Even
after visiting various track doors three times, about half of the No RIAS
group still did not show knowledge that the doors were arranged in groups of
two (with the odd number door on the right and the even one on the left). This is critical information needed to make
efficient navigation and full use and access of a train terminal. The people using their regular skills did no
better than chance on their answers, getting 45% and 55% of these two questions
correct. With the use of the information
provided by the auditory and directional cues, 100% of the participants knew
that the doors were arranged in groups of two.
There is a high utility associated with having this type of
information. Since there was no Braille
or tactile information on the doors, it could have taken quite a while for a
blind person to understand this arrangement and extrapolate this arrangement to
all platform doors in the current environment.
2.2.4 Arrangement of Concession Stands: During the field test, participants visited
all three concession stands and the ticket window (twice) in the main
hallway. The person-to-object
information they acquired while walking to these locations appears to have
helped form a better object-to-object understanding than with other types of
locations. For two questions,
participants using normal orientation skills got 55% of those questions
correct. In contrast, with RIAS, one of
the questions was answered correctly by 100% of the participants, and the other
question had one incorrect answer (89%.)
Regular users answered 73% and 82% of the other two questions about the
spatial arrangement of the concession stands correctly, and, with RIAS, they
scored 89 and 100% respectively.
Clearly, the active search and navigation allowed participants to
understand these types of spatial relationships better than some of the other
types of locations. The area between
the four locations was quite small and fairly easy to understand.
2.2.5 Arrangements of Amenities: Each of the participants visited three
amenities in the waiting room during the field test, during different
trips. They found the “correct”
bathroom, the phones, and the water fountain.
This was a very small area; the locations were just a few feet away from
each other, although they were on three different (90 degree separation) walls.
Although these locations were almost touching each other, only 55% of
the normal orientation participants were able to identify what was closest to
the phone and also what was furthest from the phone. RIAS users scored 100 and 89% on those 2 questions
respectively. Regular navigation
participants scored 73% when asked what was closest to the water fountain, and
RIAS users scored 89% on that question.
2.3 Summary of Spatial
questions.
Different
types of questions about spatial relationships showed a wide range of responses,
when participants did not use RIAS auditory cues. The locations that they did not need to know, or did not visit
during the test, showed much lower rates of understanding. Of those locations that were actually
visited during the trials, they scored better, showing that there is increased
knowledge of spatial relationships when actively searching and traveling. However, their spatial knowledge was not
close to that exhibited by those who had the additional use of auditory
cues. The lack of accessible cues in
the environment is shown to be a major deterrent to acquiring accurate spatial
knowledge. When more accessible cues
(RIAS) were provided, blind participants were able to understand the
relationships very well, sometimes even better than a sighted person (Marston 2002).
3. Summary of Spatial Knowledge Acquisition and
Cognitive Maps
A
researcher using some type of externalized means of measurement must extract
the information stored in a person’s cognitive map. Different spatial products are likely to reveal differing amounts
and types of information. Two methods
were used here to gain more convergent validity and concentrated on testing if
these observed internalized spatial representations had utility for the user.
Cognitive
mapping research concerned with blind travel provides information on what
restrictions exist and what cues are missing.
It allows the testing of assistive devices against known behavior and
spatial awareness. These two
experiments, assessing participants’ ability to make shortcuts and assessing
their spatial knowledge, provide information about how hard it is to learn
spatial information without vision, unless the area is accessed
repeatedly. Blind users trying to
navigate unknown spaces can be at a great disadvantage, and that affects their
ability to have ready access to many new environments. Many cannot easily, efficiently, or
independently learn new environments without much effort or training. This incomplete spatial knowledge affects
the ability to gain reasonable access and could be a reason why many blind
people report very limited travel behavior or never venture out alone. Even with multiple visits, spatial
relationships remain elusive for some.
The ability to increase one’s spatial knowledge with auditory signs, by
providing easy access to missing directional and identity cues, allows for
independent and dignified wayfinding.
These auditory cues allow blind users to gain some of the critical
spatial information that a sighted person can access, and they allow for
efficient behavior such as the ability to make shortcuts and learn the layout
of an environment.
By
comparing cognitive mapping results of an assistive aid such as RIAS to the
regular method baseline, much needed knowledge is gained about what cues are
needed and how to best present these navigation cues to a user. These two tests provide evidence that, with
the availability of additional cues giving direction and location identity,
blind people can form an accurate cognitive knowledge of an area just as well
as a sighted person. They can learn
locations without visiting them and are able to use this knowledge (utility) to
take advantage of the access potential of an environment, something that has
previously been denied to them. This
empirical evidence should put to rest the notion that there are inherent flaws
in the ability to acquire spatial knowledge without sight. Blind people appear to have the processing
ability required to understand geographic space, and it is the lack of
accessible cues that can cause the inferior spatial knowledge often attributed
to this group. RIAS provided essential
spatial information that was previously lacking, thus allowing blind travelers to
use spatial skills that are otherwise masked or suppressed.
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Figure 1 Path of Travel for Transit Task 3
Figure 2 Path of Travel of
Transit Task 4